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Call Centre Management
Call Centre Technology
Self Service Customer Service
Internet of Things technology enables devices to exchange information and execute actions without the manual intervention of humans. IoT communication is often used for remote monitoring, which makes it a helpful tool on warehouse management, remote control, logistic services, supply chain management, f...
A window into the world of Legacy & Compliance - 2016
With the financial services industry experiencing an ever tightening regulatory framework that aims, among other things, to establish transparency in market conduct, more and more financial institutions and executives are audited for suspicious transactions. Recent examples have shown that non-compliance can
NICE Real-Time Authentication
NICE Real-Time Authentication uses voice biometrics to authenticate and confirm that customers are who they purport to be when calling into the contact or customer service centre. Using voice print matching to enrol and match customers to their own stored voiceprint, NICE Real-Ti...
Aspect Software Welcomes Gene Weaver as Vice President of Solution Consulting
Weaver brings over 25 years of software industry leadership experience with an extensive background in pre-sales, pre-sales leadership, order management, eCommerce and ERP solutions Charged with operational pre-sales execution of Aspect's cloud, hybri...
A Multivendor Ecommerce Platform with Superb Features and at Economical Price
If you want a multivendor ecommerce platform with good set of features at economical price, then YoKart is what you are looking for. This platform makes the life of a store owner much easier and allows more control without the need of technical knowled...
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