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Red Box Quantify


Red Box Quantify

The software enables the capture, authentication, analysis and evaluation of voice and screen recording from a wide range of telephony vendors, including Avaya, Cisco and Mitel. Designed to be smart, scalable and forward thinking, Red Box Quantify can meet the specialist needs of comp...

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The software enables the capture, authentication, analysis and evaluation of voice and screen recording from a wide range of telephony vendors, including Avaya, Cisco and Mitel.

Designed to be smart, scalable and forward thinking, Red Box Quantify can meet the specialist needs of companies and organisations within the contact centre, financial services, and emergency services sectors.

Key Benefits

  • STAY ON THE RIGHT SIDE OF PCI COMPLIANCE - Quantify provides "out of the box" options to let you decide how DSS compliance can best work for your organisation


  • SPEND LESS TIME ADMINISTERING with a simple, easy to use web-based interface for instant call retrieval


  • GET A COMPLETE PICTURE OF STAFF AND AGENT ACTIONS - with synchronised voice recording and screen recording


  • BETTER MANAGE CUSTOMER EXPERIENCE using the Red Box Quantify Quality Management module for enhanced agent coaching & training


  • ACCESS ENTRY LEVEL ANALYTICS AT A FRACTION OF THE COST with embedded analytics for ‘search by spoken word’


  • For more information visit the website.
    Alternatively, please email marketing@businesssystemsuk.com
    or call 0800 458 2988

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    Business Systems (UK) Ltd

    www.businesssystemsuk.co.uk
    E: Email us
    T: 0208 326 8200
    F: +44 (0) 208 326 8400

    Address
    462 London Road
    Middlesex
    TW7 4ED
    United Kingdom

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    For more information send an enquiry directly to Business Systems (UK) Ltd





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    Business Systems (UK) Ltd

    www.businesssystemsuk.co.uk
    E: Email us
    T: 0208 326 8200
    F: +44 (0) 208 326 8400

    Address
    462 London Road
    Middlesex
    TW7 4ED
    United Kingdom

    Follow  
    Twitter   LinkedIn   YouTube   Blog
     
     
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