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In today's highly connected society, businesses are expected to provide 24/7, immediate answers for their customers Not finding the right result the first time leads to lower customer satisfaction, fewer sales and higher repetitive tickets for the support team. As a global leader in artifi...

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In today's highly connected society, businesses are expected to provide 24/7, immediate answers for their customers

Not finding the right result the first time leads to lower customer satisfaction, fewer sales and higher repetitive tickets for the support team. As a global leader in artificial intelligence and natural language understanding, Inbenta aims to improve business' self-service rates. The core technology, coupled with machine learning, fuels highly accurate search for knowledge bases & e-commerce platforms, chatbots for customer service, ticketing, and knowledge management. Despite the use of unstructured, incorrect, or ambiguous language, Inbenta's solution understands and delivers concise FAQs and products based on the meaning behind the query, not the individual keywords. The result: improved customer satisfaction, reduced support costs and 90% self-service rates.

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Inbenta

www.inbenta.com
E: Email us
T: (408) 213-8771

Address
1065 East Hillsdale Blvd Suite 425
Foster City, California
94404
United States
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Inbenta

www.inbenta.com
E: Email us
T: (408) 213-8771

Address
1065 East Hillsdale Blvd Suite 425
Foster City, California
94404
United States
View map

Follow  
Facebook   Twitter   LinkedIn   YouTube   Blog   Google+
 
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