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INTEGRATED CONTACT CENTRE SYSTEMS
Syntec’s proprietary, hosted managed
platform integrates network-level services including IVR, hosted SynPBX, call
queuing & recording; with AgentCall and workforce management;...
Answergen is a BI tool for all industries and provides business users with easy access to information through dashboards, drill downs, Business Intelligence Solutions, Analytics software and detail...
Channeltivity is a partner relationship management software platform that helps companies build strong relationships, optimize partner productivity and support new sales. Channeltivity is easy to...
As the first cloud-based contact centre provider in Europe, Ultracomms has been providing customers across the UK with outbound, inbound and blended contact centre services for over a decade. A PCI DSS...
De-scoping contact centres worldwide to protect consumers from fraud
Consumers in the USA and Australia agree with the UK about fraud concerns